Return Policy
Some of our best
customer services begin after you buy from us.
100% Satisfaction
Guaranteed on all in stock products!
If you aren't
satisfied with a product performance or you have received incorrect goods you
bought from Morgan Ingland UK, we'll refund the purchase price as per our
return policy terms and conditions mentioned below. Make your request within 15
days of the invoice date and we'll email you simple instructions for sending it
back. Please be aware that any discrepancies between your order and the goods
received must be flagged within 2 days of receipt of the items, failing which
no return will be entertained by Morgan Ingland UK Technologies.
Please return the
product immediately after receiving our email and make sure that the contents
are complete and contained within the original manufacturer's packaging. Note
that shipping charges are not refundable.
Non-faulty items
returns policy is on sole and
absolute discretion of the Morgan Ingland UK Management, agree to to accept the
return for credit of unwanted products, the goods must be returned with our
prior written agreement within 15 days of delivery. The Goods
must be UNOPENED, with the manufacturer's seal completely intact and in perfect
condition. All non-faulty returns are liable to a 25% restocking fee, unless
wrongly supplied by Morgan Ingland UK Technologies. Such supplies must be
returned in their original condition: accessories, manuals, software and
warranties must be enclosed in their genuine packaging and be undamaged.
Faulty items under
warranty returns policy: If you encounter a fault, please raise an RMA request by
agreeing to our terms and conditions below. You will need to quote our order
number, the date of purchase and the serial number of the faulty items. Once Morgan
Ingland UK Technologies Inc has confirmed that the faulty product is still
under warranty, one of our engineers will try to resolve your problem over the
phone or via remote access. If the problem persists, an RMA number will be
issued, and you will need to follow our standard RMA procedure. Once the item
has been returned, we will test it and fix the problem. If the item
cannot be repaired, Morgan Ingland UK will send out a replacement of the goods.
Replacement hardware may be either new or equivalent to new and be or with
equivalent specifications.
Some of our best
customer services begin after you buy from us.
100% Satisfaction
Guaranteed on all in stock products!
If for any reason you
aren't satisfied with a product you bought from Morgan Ingland, we'll refund
the purchase price. Make your request within 30 days of the invoice date and
we'll email you simple instructions for sending it back.
Please return the
product immediately after receiving our email and make sure that the contents
are complete and contained within the original manufacturer's packaging. Note
that shipping charges are not refundable.
Just follow these Easy Steps for an Easy Return
- Use a RETURN
REQUEST FORM to obtain a Return Merchandise
Authorization (RMA). Be sure to make your request within 30 days of the
invoice date. Once your request has been received, you'll be emailed an
RMA number along with specific return instructions. Returns received
without a valid RMA, or returns received more than 10 days after the RMA
issue date will be refused. RMA numbers cannot be extended or reissued.
- Pack the item you're returning
within a strong shipping box to prevent damage. We recommend that you
insure your return shipment against loss or damage, and use a carrier such
as DHL, TNT, UPS or FedEx that can provide proof of delivery. You're
responsible for all shipping charges on returned items and any damages in
transit.
- Prominently display the RMA
number on the outside of the shipping box. Don't write on or apply any
labels directly to manufacturer boxes or original product packaging
surfaces. Doing so can void RMA process in case if manufacturer refusal to
accept their damaged packing.
- Ship the package to the address
provided. When you receive your RMA email from us, you'll be provided with
an address to where your return package MUST be shipped. If you ship it to
an address other than the one provided, it will cause severe delays in
issuing your refund.
That's all there is to
it! Your refund will be issued once the returned product has been received and
accepted.
Additional return notes
Damaged Shipments. If you receive a shipping carton
that shows obvious damage and was delivered from a recognized commercial
carrier such as DHL, TNT, UPS or FedEx etc., then refuse the shipment and email
us immediately. If upon opening a carton you discover concealed damage, contact
us right away to arrange for an inspection. Email: returns@miatlantic.com
Morgan Ingland UK
Technolgies Inc Reserve the right to charge 25% Restocking Fee:
·
If there is any damage to Original packing.
·
If product is opened or broken manufacturer seal.
·
There are missing any of component or
accessories
Unauthorized Returns.
Packages without an RMA number or returned products that are not acceptable for
return will be shipped back to you at your expense.